CVE-2024-3137: UVDesk Community Helpdesk Improper Privilege Management

uvdesk/core-framework Updated 02 Oct 2025

Summary

02/04/2024
No i
High
7.1

CVE-2024-3137: UVDesk Community Helpdesk Improper Privilege Management. Affects uvdesk/core-framework versions < 1.1.1. No fix is published. How to fix ↓

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Background

UVDesk Community Helpdesk is a popular open-source helpdesk system that provides a platform for managing customer support tickets. It is built on the uvdesk/core-framework package, which is available on Packagist. The uvdesk/core-framework package is a fundamental component of the UVDesk Community Helpdesk system, providing core functionalities and features.

Vulnerability Detail

The UVDesk Community Helpdesk system is affected by an improper privilege management vulnerability. This vulnerability allows an authenticated low-privileged user to escalate their privileges and gain unauthorized access to sensitive information or perform actions reserved for higher-privileged users. The vulnerability originates from a flaw in the privilege management implementation within the uvdesk/core-framework package. An attacker exploiting this vulnerability could potentially compromise the confidentiality and integrity of the UVDesk Community Helpdesk system.

How To Fix

No fixed version is published for this vulnerability.

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Workaround

There is no known workaround for this vulnerability. It is essential to update the uvdesk/core-framework package to the latest version to mitigate the risk of exploitation.

Conclusion

The UVDesk Community Helpdesk system is affected by an improper privilege management vulnerability. To ensure the security of the system, it is crucial to update the uvdesk/core-framework package to version 1.1.2 or later. This update will patch the vulnerability and prevent potential unauthorized access or information disclosure. For further support and assistance in vulnerability remediation, please contact DevNack.com.

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FAQ

This vulnerability allows an authenticated low-privileged user to escalate their privileges and potentially gain unauthorized access to sensitive information or perform actions reserved for higher-privileged users.

Yes, an attacker must have a valid authenticated account with low privileges to exploit this vulnerability.

There are no known instances of this vulnerability being exploited in the wild at the time of this report.

No, this vulnerability requires an authenticated user to exploit it. Remote exploitation is not possible.

Yes, the UVDesk development team has addressed this vulnerability in the latest release of the uvdesk/core-framework package (version 1.1.2). It is recommended to update to the latest version to mitigate the risk.

How To Fix

No fixed version is published for this vulnerability.

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