Cross-Site Scripting Vulnerability in request-tracker4

request-tracker4 Updated 02 Oct 2025

Summary

13/08/2015
N/A
Yes i
Unrated
Not published

DSA-3335-1: request-tracker4 - security update. Affects request-tracker4 versions < 4.0.7-5+deb7u4. Fixed in 4.0.7-5+deb7u4. How to fix ↓

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Background

Request Tracker is an extensible trouble-ticket tracking system used for managing user and group rights. It provides a user interface for managing tickets and offers a cryptography interface for secure communication. The request-tracker4 package is affected by a cross-site scripting vulnerability that allows an attacker to inject malicious JavaScript into the user interface.

Vulnerability Detail

The vulnerability, identified as CVE-2015-5475, exists in the user and group rights management pages of Request Tracker. An attacker can exploit this vulnerability by crafting a specially-crafted key to inject JavaScript code into the user interface. Additionally, the cryptography interface is also susceptible to cross-site scripting if GnuPG or S/MIME is used. This vulnerability can lead to unauthorized access, data theft, and potential compromise of the system.

How To Fix

Minimum fixed version

4.0.7-5+deb7u4

This is the first release that contains the fix.

sudo apt-get install --only-upgrade request-tracker4

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Workaround

If you are unable to immediately update the request-tracker4 package, you can mitigate the risk by disabling the affected functionality. For the user and group rights management pages, restrict access to trusted users only. If you do not use GnuPG or S/MIME, the second cross-site scripting vulnerability does not affect your installation.

Conclusion

In conclusion, the request-tracker4 package is vulnerable to a cross-site scripting attack that can be exploited via user and group rights management pages and the cryptography interface. It is crucial to update the package to the recommended versions to mitigate the risk of unauthorized access and data theft. For further assistance on vulnerability remediation, please contact DevNack.com.

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FAQ

Request Tracker is an extensible trouble-ticket tracking system used for managing user and group rights.

Cross-site scripting (XSS) is a security vulnerability that allows attackers to inject malicious scripts into web pages viewed by other users.

An attacker can exploit this vulnerability by crafting a specially-crafted key to inject JavaScript code into the user interface of Request Tracker.

This vulnerability can lead to unauthorized access, data theft, and potential compromise of the system.

To fix this vulnerability, you should upgrade the request-tracker4 package to the latest version available for your distribution.

How To Fix

Minimum fixed version

4.0.7-5+deb7u4

This is the first release that contains the fix.

sudo apt-get install --only-upgrade request-tracker4

Tip — Not sure which version your app runs? Vulert can match this fix to it. Scan free →

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