Critical Vulnerability in intercom-intercom-embed: Malicious Code Detected

intercom-intercom-embed Updated 02 Oct 2025

Summary

26/06/2025
CRITICAL
No i
Critical
Not published

MAL-2025-5419: Malicious code in intercom-intercom-embed (npm). Affects intercom-intercom-embed versions >= 10.0.0. No fix is published. How to fix ↓

Free scan

Check if this vulnerability affects your application

Upload a manifest or SBOM and we'll show whether you're affected, plus every other risky package in the same scan.

Check my app free

No signup required · Results in about 60 seconds

Upload your dependency manifest or SBOM

Drag & drop your file here or

Java Javascript PHP Python Go Rust Ruby Dart C/C++ Elixir CycloneDX SPDX

Upload a supported dependency manifest or SBOM. No installation or source-code access required.

See supported files and SBOM formats
SBOM sbom.json · bom.json · bom.xml · *.spdx.json · *.cdx.json · *.cdx.xml
Java pom.xml · gradle.lockfile · buildscript-gradle.lockfile
Javascript package-lock.json · yarn.lock · pnpm-lock.yaml
PHP composer.lock
Python poetry.lock · requirements.txt · Pipfile.lock
Go go.mod
Rust Cargo.lock
Ruby Gemfile.lock
Dart pubspec.lock
C/C++ conan.lock
Elixir mix.lock
Enter your work email to receive your report link.

Verify your email to view the full report and start 30 days of continuous monitoring. No credit card required.

Sponsored Lume, the Habilume companion Habilume Habit tracker with a companion that grows with you Complete habits, earn Lume Points, and watch your Lume grow as you stay consistent. App Store Google Play

Background

The intercom-intercom-embed package is a JavaScript library used for integrating Intercom's customer messaging platform into web applications. It allows developers to embed Intercom's chat and messaging features seamlessly. However, this package has been found to communicate with a domain associated with malicious activity, raising concerns about the security and integrity of applications utilizing it.

Vulnerability Detail

The vulnerability identified in the intercom-intercom-embed package stems from its communication with a domain linked to malicious activities. This could potentially lead to unauthorized access, data breaches, or the execution of harmful scripts within applications that rely on this package. The issue was introduced in version 10.0.0, making all subsequent versions vulnerable until a patch is applied.

How To Fix

This package is malicious. Remove it and rotate any credentials it could have accessed.

npm uninstall intercom-intercom-embed

If it arrived as a transitive dependency, remove the package that pulled it in, then reinstall.

Tip — Not sure whether your app is affected? Vulert can check the versions your app actually runs. Scan free →

Workaround

If an immediate update is not feasible, consider removing the intercom-intercom-embed package temporarily from your project until a secure version is available. This can be done using the command: npm uninstall intercom-intercom-embed.

Conclusion

The intercom-intercom-embed package has a critical vulnerability that can expose applications to malicious activities. It is essential to update the package to a secure version or implement workarounds to mitigate risks. Regular monitoring for vulnerabilities using tools like Vulert can enhance application security.

See every vulnerability recorded for intercom-intercom-embed →

Share this vulnerability

FAQ

It is a JavaScript library used to integrate Intercom's messaging features into web applications.

The vulnerability involves the package communicating with a malicious domain, posing risks of unauthorized access and data breaches.

You can use Vulert's playground at Vulert Scanner to check if your application is affected by this vulnerability without any signup.

Consider uninstalling the intercom-intercom-embed package until a secure version is available.

Vulert monitors and alerts in real-time for open-source vulnerabilities using just package-lock.json, ensuring your application remains secure.

Sponsored Lume, the Habilume companion Habilume Habit tracker with a companion that grows with you Complete habits, earn Lume Points, and watch your Lume grow as you stay consistent. App Store Google Play

How To Fix

This package is malicious. Remove it and rotate any credentials it could have accessed.

npm uninstall intercom-intercom-embed

If it arrived as a transitive dependency, remove the package that pulled it in, then reinstall.

Tip — Not sure whether your app is affected? Vulert can check the versions your app actually runs. Scan free →

Subscribe to Vulert on Telegram
Daily digest of new CVEs, critical and high severity, affected packages and fixes — plus a weekly roundup.
Join the channel →
Help improve this record
Report an issue or send feedback