CVE-2021-3994: Cross-site Scripting Vulnerability in django-helpdesk
Summary
CVE-2021-3994: django-helpdesk is vulnerable to Cross-site Scripting. Affects django-helpdesk versions < 0.3.2. Fixed in 0.3.2. How to fix ↓
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Background
django-helpdesk is a Python package available on PyPI that provides a helpdesk ticketing system for Django-based web applications. It allows users to create, manage, and track support tickets. The package is widely used by developers to implement customer support features in their Django projects. However, an issue has been identified in django-helpdesk that makes it vulnerable to Cross-site Scripting (XSS) attacks.
Vulnerability Detail
The vulnerability in django-helpdesk is due to improper neutralization of user-supplied input during web page generation, which leads to Cross-site Scripting (XSS). An attacker can exploit this vulnerability by injecting malicious scripts or HTML code into user-generated content, such as ticket descriptions or comments. When other users view these tickets, the injected code gets executed in their browsers, potentially allowing the attacker to steal sensitive information, perform actions on behalf of the user, or manipulate the displayed content. This vulnerability has a CVSS score of 8.8 (High severity).
How To Fix
Minimum fixed version
0.3.2
This is the first release that contains the fix.
pip install --upgrade "django-helpdesk==0.3.2"Tip — Not sure which version your app runs? Vulert can match this fix to it. Scan free →
Conclusion
In conclusion, django-helpdesk versions prior to 0.3.2 are vulnerable to Cross-site Scripting (XSS) attacks. Developers should upgrade to the latest version to ensure the security of their web applications. For further support on vulnerability remediation, you can reach out to DevNack.com.
See every vulnerability recorded for django-helpdesk →
FAQ
The vulnerability allows an attacker to execute arbitrary scripts or inject malicious code into the web application, potentially leading to unauthorized access, data theft, or manipulation of user interactions.
At the time of this advisory, there are no known public exploits available for this vulnerability. However, it is recommended to apply the fix as soon as possible to mitigate any potential risks.
No, only versions prior to 0.3.2 are affected. It is recommended to upgrade to the latest version to ensure the vulnerability is patched.
Currently, there is no known workaround for this vulnerability. It is recommended to upgrade to the latest version of django-helpdesk to fix the issue.
You can use Vulert's playground at Vulert Scanner to check if your application is affected by this vulnerability. Simply upload your Pipfile.lock and Vulert will analyze it for any open-source vulnerabilities, including this one.
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